Refund policy
Return & Refund Policy – Bhojas Collection
At Bhojas Collection, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in its original packaging.
- Include all accessories, tags, and documentation (if applicable).
- Be accompanied by proof of purchase or order confirmation.
How to Start a Return
To initiate a return, please contact us at:
Email: support@bhojascollections.com
Once your return request is approved, we will provide instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of receiving your order. We will review the issue and arrange a replacement or refund where applicable.
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Gift cards
- Customized or personalized products
- Products damaged due to misuse or improper handling after delivery
Exchanges
If you wish to exchange an item, please contact our customer support team within 7 days of delivery. Exchanges are subject to product availability.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.
If you have not received your refund after 15 business days from approval, please contact us at:
Email: support@bhojascollections.com
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact:
Bhojas Collection
Email: support@bhojascollections.com